Providing details regarding the metrics available for each plan, outlining how the usage of digital resources and capabilities are being measured.
Metrics
Strategies
APIs Have Clear Business Models
All APIs must have defined business models that articulate the value exchange between producer and consumer, including pricing tiers, plan features, rate limits, and metrics, ensuring that APIs are...
APIs Have Clear Service Level Commitments
All production APIs must have defined service level agreements (SLAs) that specify uptime, availability, latency, and throughput commitments for each plan tier, providing consumers with the confide...
Lifecycle
analytics Analytics Production
Analytics turns raw API activity into understanding. Who is using what, how often, and to what end tells me where the value is and where the friction lives. I use analytics to make product decision...
