Require that an API invests in educating and enabling its consumers through tutorials, guides, and clear explanations of not just how it works but why. Most friction around APIs comes from gaps in understanding rather than technology, and raising API literacy pays off every time someone integrates faster or avoids a mistake. Enablement is a core responsibility of an API operation, not an afterthought bolted on at the end.
API Education and Enablement
Strategies
APIs Educate and Enable Consumers
Most of the friction around APIs comes from gaps in understanding, not gaps in technology. I believe API operations have a responsibility to educate and enable the people who use them, through tuto...
Experiences
Education
Education is the experience of helping people understand not just how to call an API, but why it works the way it does and how to use it well. Tutorials, guides, courses, and clear explanations rai...
Onboarding
Transitioning from API discovery to integration as a consumer requires a well-defined and streamlined API onboarding process. Onboarding begins with discovery and relies heavily on clear documentat...
Lifecycle
menu_book Documentation Beta
Documentation is the API for humans. I generate reference docs from the definition and surround them with the guides, examples, and getting-started material that turn a spec into understanding. Doc...
